SHIPPING METHOD
- Free Standard Shipping 7-14 days
Some distant areas can take a bit longer, but we’ll get it to you!
- The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
- Deliveries might take longer than expected because of incorrect shipping addresses, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
- Please note that import duties and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 2-4 business days*. Processing includes checking, packing, and sending your orders to the post office. After all these procedures, the tracking number will be provided to you via email or SMS.
- If you place your order after 11:00 AM Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following Monday.
ORDER PAYMENT
- All customers are charged at the time of purchase.
- All payments are in USD.
- Paying in local currency means your home bank handles the currency conversion, they will convert the currency from USD to local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us.
We're available 24/7 at support@meyax.com
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed. We will still do our best to get a hold of or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already in production.
ITEM NOT RECEIVED
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Bags as once the item is bagged we don't have control over it (once it’s by the carrier ), but if the problems still persist kindly contact our customer service.
- Avoid being stuck in a hassle with lost packages. Request assistance from the carrier right away.
- We will do everything in our power to help you find your package!
- If you're still unable to locate your item after following all the steps, feel free to contact us by email.
You deserve the best! Shop with confidence at Meyax with our no-hassle 30-day money-back guarantee. If you're not completely satisfied with your purchase, we will refund your money - no questions asked.
Lina R –
I have had my LUXEON Lamp for a month now and I am in love with it. It is the perfect addition to any room. When I saw it online, I knew that it was the one for me and so far it has been!
Herman C –
Like the picture, it is natural wood color, very beautiful!
Desiree W –
I recently purchased the LUXEON Lamp and I’m so glad that I did. It was well-packaged, and of great quality, and the bird was smaller than expected but still beautiful. The lamp gives off a gorgeous glow and it’s definitely recommended!
Maria L –
Well packaged, and a great lamp.
Margaret W –
I like my lamp))
Helen R –
This lamp is ideal for the Interior! Thanks to this store for the quality of his products!
Martha E –
Thanks to the support team’s communication and patience, they answered all the questions. All the details are enough, everything is very beautiful, just like in the photos, everything is great.